Professional Opinions

  • Our aim is to provide help and guidance for those clients who feel their pet’s care has been mismanaged or subject to negligence, and to help you interpret information from your Veterinary Care Provider in a concise, independant and professional manner

    We provide professional, qualified opinions on your pet’s treatment and veterinary care, based only on the clinical information you provide.

    VCAS is managed by qualified, practicing Veterinary Surgeons as a free-at-source service.

    This service currently extends to Canine and Feline patients only, subject to future change.

  • We are not a hands-on veterinary service, and we are not a replacement for your Veterinary Care provider. We don’t offer Veterinary Care or alternative therapeutic options. We will not aid clients in the pursuit of unsubstantiated or harmful opinions intended to discredit Veterinary Professionals

  • Once we have received your pet’s clinical notes and any requested supplementary information, we will aim to interact within 4 weeks of receipt. If we are unable to help, we will inform you in a timely fashion

  • No, this is a confidential service. You can share our considerations as part of your correspondence, but we will not interact with your pet’s Veterinary Practice in your stead.

  • Our opinions are based on the information provided, and we may provide an opinion that is different to yours. We will endeavour to explain this at the time in a way that helps you.

  • In order to give you a professional, independent, and considered opinion, we require your pet’s full clinical history, laboratory reports, and any documents relating to your concern. We require a brief summary of your concern from you without any subjective or speculative information. No third-party private information should be shared with VCAS, for instance contact details or personal information of anyone other than yourself.

  • All received information and correspdonce is subject to strict confidentiality for all parties, and is not shared to external sources.

    Information is handled in accordance with the UK General Data Protection Act (UK GDPR) and the Data Protection Act (2018).